Averonix respects your privacy and is committed to protecting your information. We do not sell personal data.
Information We Collect
We may collect the following types of information:
- Account details: Name, email address, and company information when you register
- Company information: Business name, team size, and operational data
- Usage data: How you interact with our platform, features used, and login times
- Location data: GPS coordinates and route information (only when tracking is explicitly enabled)
How We Use Data
We use collected data to:
- Provide and maintain the Averonix service
- Improve platform performance and user experience
- Maintain security and prevent unauthorized access
- Generate reports and analytics for your business use
- Communicate important service updates and support responses
Location Data
Location tracking is a core feature of Averonix for field team management. Important details about location data:
- Location tracking only runs when enabled by both the company administrator and the individual user
- Tracking stops automatically when tracking mode is turned off or outside configured work hours
- Location history is stored securely and only accessible to authorized managers within your organization
- Users can view their own location history and understand when tracking is active
Data Security
We implement industry-standard safeguards to protect your data:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Secure data center infrastructure with redundancy
While we take these precautions, no internet transmission is completely secure. We strive to protect your data but cannot guarantee absolute security.
Third-Party Services
We may use trusted third-party service providers for:
- Cloud hosting and data storage
- Analytics and performance monitoring
- Mapping and geolocation services
- Email and communication delivery
These providers are contractually obligated to protect your data and use it only for the specific services they provide to us.
User Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
- Export your data in a standard format
- Object to certain types of data processing
To exercise these rights, contact us at [email protected]. We will respond to all requests within 30 days.
Data Retention
We retain your data for as long as your account is active or as needed to provide you services. If you cancel your account:
- Active data is retained for 30 days to allow for account reactivation
- After 30 days, data is permanently deleted from our systems
- Aggregated, anonymized statistics may be retained for analytical purposes
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the platform. Continued use of Averonix after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]